McGuireWoods is one of only 11 law firms singled out for superior client service in BTI Consulting Group’s Most Recommended Law Firms report, based on feedback from corporate counsel.
In its report, BTI said the most recommended firms “exceed client expectations consistently and demonstrate deep business understanding.” BTI’s findings are based on more than 350 phone interviews with in-house leaders at large companies with $700 million or more in revenue.
Most corporate counsel hire a law firm based on a single recommendation from a peer, and superior client service is the leading driver of those recommendations, according to BTI’s report. Key components of superior service noted in the report include delivering an excellent client experience, mobilizing quickly, being easy to engage, developing custom solutions and incorporating deep industry insights.
“McGuireWoods earned substantially more recommendations than prior years, placing it among the most recommended of all law firms. Top legal decision-makers tell me the firm and its attorneys were particularly resourceful and helpful — they know just how to help and when,” says BTI president Michael B. Rynowecer, who directs the survey. “This kind of improvement only happens when clients see especially robust client service skills and quick action.”
McGuireWoods consistently ranks among the elite law firms for client service in BTI’s surveys of corporate counsel. The firm ranked No. 6 overall in BTI’s 2021 “Client Service A-Team” report, marking the 15th time McGuireWoods has ranked among the top 30 in BTI’s annual survey of law firm performance — the gold standard for measuring client service excellence.
Corporate counsel also included McGuireWoods in a select group of law firms praised for “leading the pack” in guiding clients through the COVID-19 pandemic.
“We are proud to consistently earn our clients’ recommendation as a leading law firm,” said J. Tracy Walker IV, McGuireWoods’ managing partner. “We pride ourselves on understanding our clients’ business needs and delivering innovative legal solutions. We are grateful for the confidence they place in us.”